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Christine Kunzmann, Andreas P. Schmidt, Witali Karsten, Holger Möhwald
Kompetenzmanagement im Zeitalter von Industrie 4.0: Ein Prozessmodell für agile Herangehensweisen zur Entwicklung von Erfahrungswissen
In: GfA-Frühjahrstagung 2017, 2017

Abstract Angesichts des demographischen Wandels und der disruptiven Veränderung von vielen Industriebereichen durch die fortschreitende Digitalisierung/Industrie 4.0 sieht sich das Thema Kompetenzmanagement vor neuen Herausforderungen. Es geht nun vor allem um agile Herangehensweisen, die Umbruchssituationen und kreativen, auf Einzelsituationen angepassten Einzellösungen gewachsen sind. Der Beitrag stellt ein Kompetenzmanagementprozessmodell und dessen Anwendung auf konkrete Unternehmensbeispiele vor, das auf die wechselseitige Abhängigkeit von unterschiedlichen Ebenen (operativ, strategisch, normativ) und die Verknüpfung mit anderen Unternehmensprozessen abzielt. Dabei ist im besonderen Fokus der Einbau von Lernzyklen für ein Double-Loop-Learning, um die Zielsetzung und eingesetzte Methoden an die sich teilweise schnell verändernden Umgebungsbedingungen zu erreichen und doch auf ein stabiles systematisches Vorgehen setzen zu können.


Graham Attwell, Julie Biggs, Jenny Bimrose, Oliver Blunk, Alan Brown, Katarina Ćurković, Philipp Dallmann, Urša Dolinar, Jordi Fernández, Pablo Franzolini, Gerd Gidion, Barbara Gogala, Deirdre Hughes, Nathanael Kautz, Barbara Kieslinger, Steffen Kinkel, Tomaž Klobučar, Tobias Kopp, Christine Kunzmann, Michael Prilla, Angela Rees, Cyril Renard, Teresa Schäfer, Andreas P. Schmidt, Cristina Tresents, Tanja Vlahović, Carmen Wolf
Empowering Change in Public Employment Services: The EmployID Approach

Graham Attwell, Barbara Kieslinger, Oliver Blunk, Andreas Schmidt, Teresa Schäfer, Markus Jelonek, Christine Kunzmann, Michael Prilla, Cyril Renard
Workplace Learning Analytics for Facilitation in European Public Employment Services
In: LAK 2016 Workshop on Learning Analytics for Workplace and Professional Learning, 2016

Abstract The paper is based on early research and practices in developing workplace Learning Analytics for the EU funded EmployID project, focused on identity transformation and continuing professional development in Public Employment Services (PES) in Europe. Workplace learning is mostly informal with little agreement of proxies for learning, driven by demands of work tasks or intrinsic interests of the learner, by self-directed exploration and social exchange that is tightly connected to processes and the places of work. Rather than focusing on formal learning, LA in PES needs to be based on individual and collective social practices and informal learning and facilitation processes rather than formal education. Furthermore, there are considerable concerns and restraints over the use of data in PES including data privacy and issues including power relations and hierarchies. Following a consultation process about what innovations PES would like to pilot and what best meets their needs, PES defined priorities for competence advancement around the ‘resourceful learner’, self-reflection and self-efficacy as core competences for their professional identity transformation. The paper describes an approach based on Social Learning Analytics linked to the activities of the EmployID project in developing social learning including advanced coaching, reflection, networking and learning support services. SLA focuses on how learners build knowledge together in their cultural and social settings. In the context of online social learning, it takes into account both formal and informal educational environments, including networks and communities. The final section of the paper reports on work in progress to build a series of tools to embed SLA within communities and practices in PES organisations.

Christine Kunzmann, Andreas P. Schmidt, Johanna Pirker
Pattern-oriented approaches for design-based research in collaborative research projects: A knowledge maturing perspective
In: Preschern, Christopher and Eloranta, Veli-Pekka (eds.): EuroPlop '16: Proceedings of the 21st European Conference on Pattern Languages of Programs, ACM, 2016

Abstract Design-based research has become increasingly popular in collaborative cross-disciplinary research projects. Based on the experience in several European research projects, this research methodology allows for more agile research approaches. However, it is still a challenge to turn design experiences into a sound body of evidence that can be transferred to future design problems. In this paper, we want to describe an approach to collaborative research projects that extends design-based research with the use of design patterns. We particularly focus on how emergent knowledge can be captured as proto-patterns, how the knowledge develops along the research process, and how such projects can be geared towards pattern outcomes. Towards that end, we present a pattern maturing process describing phases of pattern development that is based on knowledge maturing phase model.


Tobias Kopp, Jürgen Schöchlin
Neue „Schlappen“ im Familiennetz
Technikfolgenabschätzung – Theorie und Praxis, vol. 24, no. 1, 2015

Abstract Das Thema „Ambient Assisted Living“ (AAL) ist seit Jahren in aller Munde: Wie können altersgerechte Assistenzsysteme Hilfsbedürftige im Alltag möglichst unauffällig unterstützen? Trotz hoher Marktpotenziale, ist der AAL-Markt bisher noch schwach ausgebildet und kaum erschlossen. Dies ist v. a. darauf zurückzuführen, dass ältere Menschen sich als heterogene und schwer zugängliche Zielgruppe erweisen. Darüber hinaus existiert wenig wissenschaftliche Literatur, die sich mit der Einführung von AAL-Produkten beschäftigt. In diesem Artikel werden empirische Untersuchungen - basierend auf einem MixedMethod-Ansatz - und Handlungsempfehlungen zur Markteinführung von AAL-Produkten am Beispiel eines sog. „intelligenten Hausschuhs“ vorgestellt. Die empirischen Ergebnisse aus Experteninterviews sowie einer Online-Befragung von 256 Familienangehörigen von Senioren sind teilweise abweichend von der Literatur und zeigen neue Einsichten.

Teresa Holocher-Ertl, Christine Kunzmann, Lars Müller, Verónica Rivera Pelayo, Andreas P. Schmidt, Carmen Wolf
Motivational and Affective Aspects in Technology Enhanced Learning (MATEL). Workshop-Proceedings of MATEL Workshop 2013-2014.
KIT Scientific Working Paper vol. 26, KIT, 2015

Christine Kunzmann, Andreas P. Schmidt, Carmen Wolf
Facilitating maturing of socio-technical patterns through social learning approaches
In: Proceedings of I-KNOW 2015, ACM, 2015

Abstract Pattern-based approaches are becoming increasingly popular to capture design experiences for a wider audience. This rises to particular importance in participatory processes, such as user-driven design approaches. However, the creation process of such patterns is challenging, especially when it comes to motivational, affective and other soft factors. In this paper, we view the pattern development as a knowledge maturing process, i.e., a process of collective knowledge development. We describe the pattern development process, identify barriers in this process, and explain how various social learning approaches, such as peer coaching, social learning programmes (i.e., online courses with a collaborative focus), and reflective instruments in agile processes contribute to the key issue of decontextualizing and recontextualizing experiences in a continuous way.

Steffen Kinkel, Christine Kunzmann, Ralph Lichtner, Brita Schemann, Andreas P. Schmidt, Sebastian Behrendt, Michael Koch, Alexander Richter
Kompetenzvernetzung für Wertschöpfungschampions
In: Mensch & Computer 2015 Workshopband, De Gruyter Oldenbourg, 2015


Steffen Kinkel
Future and impact of backshoring - Some conclusions from 15 years of research on German practices
Journal of Purchasing and Supply Management, vol. 20, no. 1, 2014, pp. 63-65

Abstract In this short comment, empirical evidence will be offered to some of the questions Fratocchi et al., 2014. J. Purchasing Supply Manage. 20(1), have posed in their short conceptual paper in this issue. Dynamics of German backshoring activities over the past 15 years are described and differences in motivations between the main backshoring modes are depicted. Further implications for global value chains and local manufacturing modes are discussed and future research directions are proposed. © 2014 Elsevier Ltd.

Steffen Kinkel
Changing patterns of R&D relocation activities - before and within the economic crisis
In: Proceedings of the 38th Annual Conference of the European International Business Academy (EIBA), 2014

Martin Bachl, David Zaki, Andreas Schmidt, Christine Kunzmann
Living Documents as a Collaboration and Knowledge Maturing Platform
In: International Conference on Knowledge Management (I-KNOW 2014), ACM, 2014

Abstract Work-based learning often suffers from lack of opportunities and space for learning activities as part of everyday work processes. One possibility is the active involvement into collective sense-making processes, e.g., how to translate new or updated clinical guidelines into changes of processes and treatment at a concrete practice. This active involvement requires sharing of opinions, ideas, and other “immature” pieces of information/knowledge. However, a major obstacle lies in individuals’ reluctance to share and use immature knowledge if they experience uncertainty about the maturity. Living Documents tries to address this issue. It is a web-based system that allows for collaboration and knowledge development based on the metaphor of a living document. Such living documents combines stable and more mature parts with emergent comments and opinions, which are made first class citizens. Document, sub-documents, and comments can be associated with knowledge maturing indicators. In this respect, the approach to support learning has been based on the knowledge maturing model. The system promotes knowledge maturing by providing a contextual space for conversations that can be linked to more mature knowledge.

Andreas Schmidt, Christine Kunzmann
Designing for knowledge maturing: from knowledge-driven software to supporting the facilitation of knowledge development
In: International Conference on Knowledge Management (I-KNOW 2014), ACM, 2014

Abstract Software engineering has been transformed in recent years by understanding the interaction with customers and the target context as an ongoing learning process. Responsiveness to change and user-centered design have been the consequences. In a similar way, knowledge and ontology engineering are undergoing fundamental changes to acknowledge the fact that they are part of a collective knowledge maturing process. We explore three examples: social media based competence management in career guidance, ontology-centered reflection in multi-professional environments in palliative care, and aligning individual mindlines in pratice networks of General Practitioners. Based on these, we extract five types of designing for knowledge maturing and associated technical implementations. This shows that future technology support should especially target facilitation of self-organized, but tool-mediated knowledge development processes, where, e.g., workplace learning analytics can play a prominent role.

B Dachs, B Ebersberger, Steffen Kinkel, O Som
The Effects of Production Offshoring on R&D and Innovation in the Home Country
In: Proceedings of the 39th International Annual EIBA Conference, 2014

Ronald Maier, Andreas Schmidt
Explaining organizational knowledge creation with a knowledge maturing model
Knowledge Management Research & Practice, vol. 2014, no. 1, 2014, pp. 1--20

Abstract Social media challenge knowledge management because of encouraging conversations, networking and participation in more distributed, diverse and dynamic ways of knowledge development and increasingly important individuals’ interests driving them. Hence, we need to understand the complex relationships between different qualities of knowledge developed in informal and formal processes as well as for overcoming misalignments in routines, tools and infrastructures supporting organizational knowledge creation. This paper contributes a maturation perspective towards explaining organizational knowledge creation and presents a knowledge maturing model, which is grounded in organizational practice and validated with qualitative and quantitative empirical and design studies. The results describe how characteristics of knowledge and support by IT change between phases of knowledge maturing. Our findings confirm theories of organizational knowledge creation with respect to expanding scopes from individuals through communities to organizations moving from interest-driven knowledge exploration in informal contexts to goal-driven knowledge exploitation in formal contexts. The maturation perspective adds to our understanding that organizational knowledge creation is not simply a continuous process. Phases that emphasize changeability alternate with phases concerned with stability. Knowledge develops in contexts that need to switch multiple times between opening up for new knowledge and filtering relevant knowledge and between de- and re-contextualization.

Jenny Bimrose, Alan Brown, Teresa Holocher-Ertl, Barbara Kieslinger, Christine Kunzmann, Michael Prilla, Andreas Schmidt, Carmen Wolf
Introducing learning innovation in public employment services. What role can facilitation play?
In: Proceedings of International Conference on E-Learning at the Workplace (ICELW) 2014, New York City, USA, June 11-13, 2014, 2014

Abstract Public Employment Services (PES) in Europe are authorities that match supply and demand on the labor market. Rising unemployment in times of crisis and demographic change are amongst others main challenges that PES practitioners, as direct interface between jobseekers and employers, have to deal with. They have to support career adaptability of their clients as well as to enhance and transform their own individual and collective professional identity to successfully cope with today’s challenges of the labor market. The research project EmployID is exploring how to facilitate the learning process of PES practitioners in their professional identity development. The aim of the project is to empower individual PES practitioners, their community and organizations, to engage in transformative practices, using a holistic tool suite combining e-coaching, reflection, MOOCs, networking, analytical and learning support tools. Initial contextual exploration has started to reveal the complexity of challenges when introducing learning innovation in these public organizations.

Steffen Kinkel, C Zanker
New patterns of German production relocation and backshoring activities after the global economic crisis?
In: Proceedings of the 20th International Annual EurOMA Conference, 2014

Jenny Bimrose, Alan Brown, Teresa Holocher-Ertl, Barbara Kieslinger, Christine Kunzmann, Michael Prilla, Andreas P. Schmidt, Carmen Wolf
The Role of Facilitation in Technology-Enhanced Learning for Public Employment Services
International Journal of Advanced Corporate Learning (iJAC), vol. 7, no. 3, 2014, pp. 56-65

Abstract Public Employment Services (PES) in Europe are authorities that attempt to match supply and demand on the labor market. Rising unemployment in times of crisis and demographic change are among the main challenges with which PES practitioners, as a direct interface between jobseekers and employers, have to deal. They have to support career adaptability of their clients, as well as to enhance and transform their own individual and collective professional identities, in order to cope successfully with the challenges of a changing labor market. As part of the research project EmployID, we are exploring how to facilitate the learning process of PES practitioners in their professional identity development. The aim of the project is to empower individual PES practitioners, their community, and organizations, to engage in transformative practices, using a holistic tool suite combining e-coaching, reflection, MOOCs, networking, analytical, and learning support tools. The key to successful professional identity transformation is continuous learning. Individuals may take on the role of facilitators for the learning of others as well as being facilitated by peers, technology and environment.

Tobias Ley, John Cook, Sebastian Dennerlein, Milos Kravcik, Christine Kunzmann, Kai Pata, Jukka Purma, John Sandars, Patricia Santos, Andreas Schmidt, Mohammad Al-Smadi, Christoph Trattner
Scaling informal learning at the workplace: A model and four designs from a large-scale design-based research effort
British Journal of Educational Technology, 2014

Abstract Workplace learning happens in the process and context of work, is multi-episodic, often informal, problem based and takes place on a just-in-time basis. While this is a very effective means of delivery, it also does not scale very well beyond the immediate context. We review three types of technologies that have been suggested to scale learning and three connected theoretical discourses around learning and its support. Based on these three strands and an in-depth contextual inquiry into two workplace learning domains, health care and building and construction, four design-based research projects were conducted that have given rise to designs for scaling informal learning with technology. The insights gained from the design and contextual inquiry contributed to a model that provides an integrative view on three informal learning processes at work and how they can be supported with technology: (1) task performance, reflection and sensemaking; (2) help seeking, guidance and support; and (3) emergence and maturing of collective knowledge. The model fosters our understanding of how informal learning can be scaled and how an orchestrated set of technologies can support this process.


Christine Kunzmann, Patric Rieker, Andreas Schmidt
Exploring Motivational Aspects for Technology-Enhanced Informal Learning in the Construction Sector
In: 3rd International Workshop on Motivational & Affective Aspects in Technology Enhanced Learning, co-located with ECTEL 2013, 2013

Innovationen in der Produktion. Ein multiperspektivischer Ansatz
Fraunhofer Verlag, Stuttgart, 2013

Tanja Stiehl, Monika Führer, Gian Domenico Borasio, Christine Kunzmann, Andreas Schmidt, Traugott Roser
What Does “Spiritual Care” Stand for in Pediatric Palliative Care? A Well-grounded Approach: The Web-based Ontology of Spirituality
In: 13th World Congress of the European Association for Palliative Care (EAPC) Prague, Czech Republic, 30 May – 2 June 2013, 2013, pp. 66

Merja Bauters, John Cook, Jo Colley, Brenda Bannan, Andreas Schmidt, Teemu Leinonen
Towards a Design Research Framework for Designing Support Informal Work-Based Learning
In: ECTEL-meets-ECSCW Workshop on Collaborative Technologies for Working and Learning 2013, Paphos, Cyprus, September 2013, CEUR Workshop Proceedings, 2013, pp. 1-5

Birgit R. Krogstie, Andreas Schmidt, Christine Kunzmann, John Krogstie, Simone Mora
Linking Reflective Learning and Knowledge Maturing in Organizations
In: 3rd Workshop on Awareness and Reflection in Technology-Enhanced Learning, co-located with ECTEL 2013, 2013

Abstract Reflection is a key activity for learning in organizations. While technology support for reflection on the individual and collaborative level is promising, it remains challenging to embed these learning activities into the organization. To better understand and support reflection in the workplace, it is important to see the mutual dependencies between reflective learning activities and knowledge maturing. In this paper, we seek to bridge the gap by presenting a conceptual model linking reflection and knowledge maturing. Based on the model we put forward three propositions: In reflective learning, expertise moderates knowledge maturing, discrepancies be-tween knowledge elements trigger reflection, and the maturity of knowledge used in reflection influences the reflection process. We use findings from empirical studies in two care homes to support the propositions. We address implications for the design of technology enhanced reflection support by discussing a prototype reflection tool for care homes.

O Som, G Lay, Steffen Kinkel
Innovation ohne Forschung und Entwicklung. Ein Rückblick auf fünf Jahre „Lowtech-Forschung“ am Fraunhofer ISI
In: {Abel J, Bender G}, Hahn K (eds.): Traditionell innovativ. Festschrift für Hartmut Hirsch-Kreinsen zum 65. Geburtstag, Edition Sigma, 2013, pp. 47-65

Steffen Kinkel
Chancen und Risiken von Erweiterungs- und Verlagerungsstrategien in BRICS-Märkten

Christine Kunzmann, Traugott Roser, Andreas Schmidt, Tanja Stiehl
SpirOnto: Semantically Enhanced Patient Records for Reflective Learning on Spiritual Care in Palliative Care
In: 3rd Workshop on Awareness and Reflection in Technology-Enhanced Learning, co-located with ECTEL 2013, 2013

Abstract Ontologies as shared understanding of a domain of interest can support reflective processes in spiritual care. Such an ontology has been extracted from an empirical analysis of historic patient records, which has identified a key structure. This ontology is supposed to support the reflective learning process of the palliative care team, which is interdisciplinary. A first prototype for a semantically enhanced patient care documentation system has been developed which embeds links to spiritual care into practice and helps to create awareness among other disciplines about the systematic nature of spiritual care.

Andreas Schmidt
Wissensreifung: Eine neue Perspektive auf die Wissensentwicklung in Unternehmen
horizonte, vol. 2013, no. 41, 2013, pp. 24-26

Abstract Wissensreifung ist eine neue Perspektive auf die Wissensentwicklung in Arbeitsumgebungen. Sie konzentriert sich darauf, wie Aktivitäten und Lernprozesse des einzelnen Mitarbeiters zur Fortentwicklung der Organisation, ihrer Innovations- und Anpassungsfähigkeit beitragen. Sie zeigt Barrieren auf, wo dies nicht funktioniert. Und zeigt Wege auf, wie man diese Barrieren überwinden kann.

Andreas Schmidt, Christine Kunzman, Simone Braun, Teresa Holocher-Ertl, Ulrike Cress, Athanasios Mazarakis, Lars Müller, Verónica Rivera Pelayo
International Workshops on Motivational and Affective Aspects in Technology Enhanced Learning 2011 and 2012 (MATEL)

Christine Kunzmann, Andreas Schmidt
Barrieren in der Wissensentwicklung und -weitergabe. Analyseinstrumente und Strategien zur Überwindung
In: Laske, Stephan and Orthey, Astrid and Schmid, Michael J. (eds.): PersonalEntwickeln, Luchterhand, 2013, pp. 5.91/1-18

Abstract In diesem Beitrag erfahren Sie, warum die Berücksichtigung motivationaler, sozialer und kultureller Faktoren für die Wissensentwicklung von entscheidender Bedeutung ist, welche sich daraus ergebenden Barrieren von besonderer Bedeutung sind, wie sich diese Faktoren systematisch analysieren lassen, und wie sie sich durch geeignete Maßnahmen überwinden lassen.

Andreas Schmidt
Enterprise Social Media - Herausforderungen für die Unternehmens-IT
In: CIO Handbuch 2013/14, Symposion Verlag, 2013

Andreas Kaschig, Ronald Maier, Alexander Sandow, Mariangela Lazoi, Andreas Schmidt, Sally-Anne Barnes, Jenny Bimrose, Alan Brown, Claire Bradley, Christine Kunzmann, Athanasios Mazarakis
Organisational Learning from the Perspective of Knowledge Maturing Activities
IEEE Transactions on Learning Technologies, vol. 6, no. 2, 2013, pp. 158-176

Abstract The level of similarity of knowledge work across occupations and industries allows for the design of supportive information and communication technology (ICT) that can be widely used. In a previous ethnographically-informed study, we identified activities that can be supported to increase knowledge maturing, conceptualized as goal-oriented learning on a collective level. The aim of this paper is to investigate the current state of support and success of these knowledge maturing activities and to contrast them with their perceived importance, in order to identify those which have the highest potential for being supported by ICT. Quantitative and qualitative data were collected through telephone interviews with representatives from 126 organizations throughout Europe in a sample stratified according to size, sector and knowledge-intensity. The activities that appear to be most promising are ‘reflecting on and refining work practices and processes’, ‘finding people with particular knowledge or expertise’, as well as ‘assessing, verifying and rating information’. Rich empirical material about how these activities are performed and also the issues that emerged and need to be managed were collected. Three clusters of organizations were identified: best performing organizations, people- and awareness-oriented organizations and hesitant formalists. It was found that a balanced knowledge strategy that leaned towards personalization outperformed a codification strategy.

Andreas Heberle, Rainer Neumann, Andreas Schmidt
Business Process Management in Zeiten von Social Media und Cloud Computing
In: Tagungsband des Arbeitskreises Wirtschaftsinformatik (AKWI 2013), 2013

Abstract Das klassische Business Process Management (BPM) definiert top-down einen kontinuierlichen Verbesserungsprozess indem ausgehend von den Unternehmenszielen Prozesse definiert, implementiert, ausgeführt und mit Hinblick auf Kennzahlen verbessert werden. In diesem Beitrag stellen wir, eine neue Sicht auf BPM vor: Hoch qualifizierte Mitarbeiter und flexibel zusammengesetzte Expertenteams bearbeiten Geschäftsprozesse fallbasiert oder ad-hoc, aber auf jeden Fall sehr effizient, unter Einsatz von Cloud Computing und Social Media. Wir diskutieren auch die damit einhergehenden Herausforderungen für Unternehmen bezüglich Führungskultur, Wissensmanagement und lernfördernden Umgebungen sowie einer geeigneten Infrastruktur für Adaptive Case Management.

Teresa Holocher-Ertl, Christine Kunzmann, Lars Müller, Verónica Rivera Pelayo, Andreas Schmidt
Motivational & Affective Aspects in Technology Enhanced Learning: Topics, Results, and Research Route
In: ECTEL 2013, Lecture Notes in Computer Science, Springer, 2013

Abstract Motivational and affective aspects have long been neglected in research and development of technology enhanced learning (TEL) solutions, but it is now increasingly recognized that they are key to acceptance and sustainable success. However, the consideration of these aspects still suffers from fragmented research activities that are in between established disciplines. We summarize the results from three editions of the EC-TEL workshop series MATEL, which has established a forum for interdisciplinary conversations and joint re-search activities. This includes an overview and systematization of current re-search and its findings as well as prioritized research challenges. The paper concludes with a research agenda that advances the inclusion of motivational and affective aspects into TEL from art to an engineering approach.

Tobias Ley, John Cook, Sebastian Dennerlein, Milos Kravcik, Christine Kunzmann, Mart Laanpere, Kai Pata, Jukka Purma, John Sandars, Patricia Santos, Andreas Schmidt
Scaling Informal Learning: An Integrative Systems View on Scaffolding at the Workplace
In: ECTEL 2013, Paphos, Cyprus, Lecture Notes in Computer Science, Springer, 2013

Abstract While several technological advances have been suggested to scale learning at the workplace, none has been successful to scale informal learning. We review three theoretical discourses and suggest an integrated systems model of scaffolding informal workplace learning that has been created to tackle this challenge. We derive research questions that emerge from this model and illustrate these with an in-depth analysis of two workplace learning domains.

Christine Kunzmann, Andreas Schmidt, Graham Attwell, Elizabeth Chan, Marius Heinemann-Grüder, Jenny Hughes, Wenlin Lan, Andreas Vratny, Andreas Heberle
REFLECT: Community-Driven Scaffolding for Voice-enabled Reflection on the Go
In: 3rd Workshop on Awareness and Reflection in Technology-Enhanced Learning, 2013

Abstract REFLECT is a mobile app that promotes a regular reflective routine. It is voice-based so that it can be used, e.g., while driving a car or in similar situations. The reflection session is scaffolded through decks of questions that can be configured by the other and shared with others, who in turn can reuse the questions.

Kinkel S
Strategien und zukünftige Herausforderungen der Produktion und Innovation deutscher Unternehmen in China – Felder für die chinesische Innovationspolitik?

Kinkel S
3D-Druck in der industriellen Produktion

Kinkel S
Zukunft von Innovationen und Arbeit

Steffen Kinkel, C Zanker
New patterns of German production relocation and backshoring activities after the global economic crisis?

Steffen Kinkel
Patterns and paths of German factories’ production and innovation strategies in China
In: Proceedings of the 38th Annual Conference of the European International Business Academy (EIBA), University of Sussex, 2013

Steffen Kinkel
Kostenwahrheiten in der Standortbewertung. Erfahrungen von über 40 Industriebetrieben zeigen, welche Fehler bei Standortentscheidungen lauern
IO-Management : das Schweizer Magazin für Wissenstransfer und Führungskräfte, no. 3, 2013, pp. 6-11

C Zanker, Steffen Kinkel, S Maloca
Globale Produktion von einer starken Heimatbasis aus. Verlagerungsaktivitäten deutscher Unternehmen auf dem Tiefstand

Steffen Kinkel, O Kleine
Die neuen China-Strategien
Harvard Business Manager, no. 2, 2013, pp. 10-11

Steffen Kinkel, O Som
Zukunftspotentiale und Beschäftigung nicht FuE-intensiver Industriesektoren und Industriebetriebe in Deutschland
In: Allespach, M and Ziegler, A (eds.): Zukunft des Industriestandortes Deutschland 2020, Schüren, 2013, pp. 89-114

Kinkel S
Production and Innovation Strategies of German manufacturing companies in China

Kinkel S
Neue Muster der globalen Präsenz von Produktion, Forschung und Entwicklung – Herausforderungen für den Maschinen- und Anlagenbau

Kinkel S Dachs B
Backshoring of production activities in European manufacturing – Evidence from a large-scale survey

Kinkel S
Produktions- und Innovationsstrategien deutscher Unternehmen in China – neue Herausforderungen für wandlungsfähige Produktionssysteme


Oliver Strnad, Artur Felic, Andreas Schmidt
Context Management for Self-adaptive User Interfaces in the Project MyUI
In: Wichert, Reiner and Eberhardt, Birgid (eds.): Ambient Assisted Living, Advanced Technologies and Societal Change vol. 6, Springer Berlin Heidelberg, 2012, pp. 263-272

Abstract Good Human-Computer-Interfaces are necessary for an uncomplicated and reasonable use of software and devices, but depend heavily on the special capabilities of the user. Because it is nearly impossible for a “universal” design to fit to the very broad set of different persons, the appearance and behavior should be customized to the individual user. Current approaches are trying to give users the ability to customize the user interface by providing them detailed configuration abilities, which consumes a lot of time and is hard especially for older people. Also difficulties arise for older people and people with certain limitations, because their capabilities change with aging or with advancing deceases. This makes a row of subsequent adjustments to the Human-Computer-Interface necessary. The MyUI project funded by the EU tries to develop a framework to overcome this problems by using adaptive interfaces.

Oliver Strnad, Artur Felic, Andreas Schmidt
Context Management für selbst-adaptive Nutzerschnittstellen am Beispiel von MyUI
In: 5. Deutscher AAL-Kongress 2012 - Technik für ein selbstbestimmtes Leben, 24.-25.01.2012, Berlin, VDE Verlag, 2012

Andrew Ravenscroft, Andreas Schmidt, John Cook, Claire Bradley
Designing social media for informal learning and knowledge maturing in the digital workplace
Journal of Computer Assisted Learning, vol. 28, no. 3, 2012, pp. 235-249

Abstract This paper presents an original approach to designing social media that support informal learning in the digital workplace. It adapts design-based research to take into account the embeddedness of interactions within digitally mediated work-based contexts. The approach is demonstrated through the design, implementation, and evaluation of software tools supporting a particular type of informal learning called knowledge maturing. The paper: introduces and presents the rationale for, and concept of, knowledge maturing; presents a new design methodology for developing social media that support informal learning and knowledge maturing; focuses on one prototype, for ‘people tagging for organisational development’, that was produced by the methodology (and concisely describes two others); presents the formative evaluation of the highlighted prototype; and finally, discusses the implications and insights arising from this work.

Andreas Schmidt, Christine Kunzmann, Andreas Kaschig, Alexander Sandow, Ronald Maier
Knowledge Maturing: Creating Learning Rich Workplaces for Agile Organizations

Abstract The agility of organizations has become the critical success factor for competitiveness in a world characterized by an accelerating rate of change. Agility requires that companies and their employees together and mutually dependently learn and develop their competencies efficiently in order to improve productivity of knowledge work. As a reaction to failures of organisation-driven approaches to technology-enhanced learning and the success of community-driven approaches in the spirit of Web 2.0, we have recently seen a paradigm shift in technology support for learning towards more participatory approaches in which learners are seen as active contributors. Within enterprises, this new perspective brings together traditionally separated disciplines like e-learning, knowledge management, and human resources development, but also requires a fundamental change of the culture of the respective enterprise towards an enterprise 2.0, which is characterized by enhanced collaboration and a cultural of employee participation. These developments are at the heart of how individuals and companies value and deal with knowledge. To make sense it and to productively shape the change process, we need a new conceptual framework that is both well-grounded on extensive research and pratically relevant and proven through application in numerous projects. The Knowledge Maturing perspective is a novel approach that helps understanding the fundamental change, the barriers and disruptions in knowledge development, but also shows opportunities and gives guidance to make use of them.

Steffen Kinkel
Industrie in Deutschland: Kern wirtschaftlichen Wachstums und inländischer Wertschöpfung
In: Priddat BP, West KW (eds.): Die Modernität der Industrie, Metropolis, 2012, pp. 193-214

Kinkelm Steffen
Trends in Production Relocation and Backshoring Activities – Changing Patterns in the Course of the Global Economic Crisis
International Journal of Operations and Production Management, vol. 32, no. 6, 2012, pp. 696-720

Simone Braun, Christine Kunzmann, Andreas Schmidt
Semantic People Tagging & Ontology Maturing: An Enterprise Social Media Approach to Competence Management
International Journal on Knowledge and Learning (IJKL), vol. 8, no. 1/2, 2012, pp. 86-111

Abstract Semantic People Tagging is an Enterprise 2.0-style approach to making expertise and individual capabilities transparent. By combining it with a collaborative ontology editor and thus the possibility to construct a shared vocabulary and understanding, it can be a supplement for cumbersome competence management, or expert finder solutions, which lack acceptance among employees, and suffer from outdated data. It gives human resources a timely overview of available and required competencies based on peer reviews and actual usage. However, it also needs to be tailored to the cultural characteristics of a specific company. Therefore, we have developed a design framework for semantic people tagging. We want to present the general approach based on the ontology maturing concept of gradual formalization and its implementation based on a social semantic bookmarking system. Focus group interviews with HR experts have further have yielded insights into the wider context and validated the concept. The system has been introduced and evaluated at a company for career advising, and is being rolled out to additional contexts.

Tanja Stiehl, Monika Führer, Andreas Schmidt, Christine Kunzmann, Gian Domenico Borasio, Traugott Roser
"Ich will kein Engel sein, ich will Rennfahrer werden..." - Angemessener Umgang mit Spiritualität in der Kinderpalliativmedizin: Eine Ontologie der Spiritualität
Zeitschrift für Palliativmedizin, vol. 2012, no. 5, 2012, pp. FV18

Abstract Hintergrund: In einer Studie benannten 73% der Eltern Spiritualität, Religion und religiöse Rituale in ihrer Situation als hilfreich (Robinson et al., Pediatrics 2006). Eine differenzierte Erfassung der spirituellen Bedürfnisse und Spiritualitätskonzepte im deutschen Versorgungskontext ist bislang nicht vorhanden. Daten: 143 Patienten-Akten der Koordinationsstelle für Kinderpalliativmedizin (Zeitraum: 6/2004-8/2009): Hier sind alle Informationen zu Kontakten zu den Kindern/Jugendlichen und ihren Familien notiert. Struktur: Stammdaten, Medizin, Pflege, Besonderheiten, Soziale Arbeit. Obwohl es die Rubrik Spiritualität nicht gab, wurden Aspekte dazu dokumentiert. Methode: Mithilfe der web-basierten Ontologie der Spiritualität wurde eine Zusammenschau der spirituellen Spuren aus den Akten entwickelt (Makro-Level). Eine Einzelfall-Analyse ist möglich (Mikro-Level). Ergebnisse: Im Zentrum der Ontologie steht der jeweilige Patient. Es wurde deutlich: 1. Zwischen der Spiritualität des Kindes und der der Familien kann sich eine Diskrepanz zeigen, die zu unterschiedlichen Bedürfnissen führt und differenzierte spirituelle Begleitung erfordert. 2. Bereiche, in denen implizit spirituelle Bedürfnisse sichtbar wurden (außer Glauben): Deutung der Migration, Familienverständnis, Verlauf des Sterbens, pflegerisches Handeln, etc. Themen nach Relevanz: Warum-Frage, Suche nach Erklärungen für das Schicksal, in nahezu allen Fällen eng verknüpft mit der Frage: Wer ist Schuld?, Allmacht/Ohnmacht, Transzendenz, Liebe über den Tod hinaus, Ewigkeit/Endlichkeit. Die Ontologie ermöglicht eine angemessene Gestaltung konkreter Spiritual Care-Interventionen: Ritual, Begleitung, Schweigen, Beratung, Seelsorge. Diskussion: Anhand von Fallbeispielen werden Gestaltungsformen gezeigt. Austausch im interreligiösen Kontakt und im Kontakt mit Vertretern anderer Spiritualtitätskonzepte ist möglich. Die Ontologie erleichtert Integration von Spritual Care in der Kinderpalliativmedizin.

Steffen Kinkel, O Kleine, S Maloca
Wandlungsfähigkeit derdeutschen Hightech-Industrie. Potenziale, Befähiger und Benchmarking

Abstract Dass die Wandlungsfähigkeit der deutschen Industrie neben ihrer Flexibilität einer ihrer entscheidenden Wettbewerbsvorteile ist, ist spätestens seit der letzten Wirtschaftskrise und dem daran anschließenden Aufholprozess offensichtlich. Umso erstaunlicher ist es, dass die Erfassung dieser wichtigen Fähigkeit bisweilen noch größte Schwierigkeiten bereitet. Ihr systematisches Management erfordert neben der Kenntnis geeigneter technischer und organisatorischer Befähiger auch Messkonzepte, die eine praktisch handhabbare Operationalisierung als strategische Zielgröße unterstützen. Um dieser Frage nachzugehen, hat das Fraunhofer ISI die Wandlungsfähigkeitspotenziale sowie -befähiger erstmals systematisch am Beispiel der deutschen Hightech-Industrie erfasst und einem vergleichenden Benchmarking zugeführt. Die Ergebnisse können Unternehmen helfen, Stärken und Schwächen ihrer Wandlungsfähigkeit im Vergleich zu anderen Firmen zu analysieren und konkrete Ansatzpunkte zu ihrer Steigerung aufzudecken.

Steffen Kinkel
Dynamische Steuerung der Wandlungsfähigkeit von Wertschöpfungsketten – das Projekt DyWaMed
In: Hirsch-Kreinsen, H and Lay, G and Abel, J (eds.): Sozialwissenschaftliche Beiträge zur Produktionsforschung. Zur Bilanz von 30 Jahren Zusammenarbeit zwischen Ingenieur- und Sozialwissenschaften vom „Ersten Programm Fertigungstechnik“ bis zum Rahmenkonzept „Forschung für die Produktion von morgen“, ISI-Schriftenreihe „Innovationspotenziale“, Fraunhofer, 2012, pp. 189-200

W Schade, C Zanker, A Kühn, Steffen Kinkel, A Jäger, T Hettesheimer, T Schmall
Zukunft der Automobilindustrie. Innovationsreport
Büro für Technikfolgen-Abschätzung beim Deutschen Bundestag (TAB), Berlin, 2012

Steffem Kinkel, G Lay
Familienunternehmen – langfristige Stabilität statt kurzfristiger Optimierung. Wettbewerbs- und Modernisierungsstrategien von Familienbetrieben im Vergleich zu anderen Betrieben
Fraunhofer ISI, 2012, Karlsruhe, 2012

Familienunternehmen sind ein wesentliches Rückgrat der deutschen Industrie. Wie Analysen der ISI-Erhebung Modernisierung der Produktion zeigen, setzen insbesondere inhabergeführte Familienunternehmen auf eine tragfähige Balance zwischen Flexibilität und langfristiger Stabilität und verzichten dafür auf ein Ausreizen kurzfristig möglicher Optimierungspotenziale. Die Strategien der inhabergeführten Familienunternehmen fokussieren stärker als in Betrieben mit anderen Eigentümerstrukturen auf eigene Stammbelegschaften statt auf Zeit- bzw. Leiharbeit, auf eine intensive eigene Ausbildung, eine hohe Fertigungstiefe und einen geringeren Auslandsbezug von Vorleistungen. Sie versuchen, durch qualifizierte Beschäftigte und vergleichsweise geringe externe Abhängigkeiten die Fähigkeit zum kontinuierlichen Lernen und zum Management des Außerplanmäßigen zu sichern. Betriebliche Stabilität und Internalisierung bei Personal- und Wertschöpfungsstrategien werden so für diese Betriebe zum zentralen Flexibilitätsbefähiger.

Steffen Kinkel
Changing patterns of R&D relocation activities - before and within the economic crisis

C Rammer, O Som, Steffen Kinkel, C Köhler, T Schubert, F Schwiebacher, E Kirner, A Pesau, M Murmann
Innovationen ohne Forschung. Wie Unternehmen ohne eigene FuE-Tätigkeit erfolgreich neue Produkte und Prozesse einführen
Nomos, Baden-Baden, 2012

B Dachs, M Borowiecki, Steffen Kinkel, T Schmall
The Offshoring of Production Activities in European Manufacturing. Frequency, target regions and motives
Austrian Institute of Technology (AIT), Wien, 2012

Steffen Kinkel
Innovation and Manufacturing Strategies of German Companies in China


Christine Kunzmann, Andreas Schmidt
Ethnographically Informed Studies as a Methodology for Motivation Aware Design Processes
In: 2nd International Workshop on Motivational and Affective Aspects in Technology-Enhanced Learning, ECTEL 2011, Palermo, Italy, 2011

Abstract While motivational aspects have been recognized as important factors for IT support for learning, it has been difficult to integrate them into requirements engineering processes. We propose ethnographically informed studies as an effective means that has been successfully applied in two research projects as part of their design processes and discuss the remaining challenges.

Tanja Stiehl, Monika Führer, Traugott Roser, Christine Kunzmann, Andreas Schmidt
Describing spiritual care within pediatric palliative care. An ontology-based method for qualitative research
In: 12th Congress of the European Association for Palliative Care 2011, Portugal, 2011

Lars Müller, Veronica Rivera Pelayo, Christine Kunzmann, Andreas Schmidt
From Stress Awareness to Coping Strategies of Medical Staff: Supporting Reflection on Physiological Data
In: Salah, Albert Ali and Lepri, Bruno (eds.): Second International Workshop on Human Behavior Understanding (HBU 2011), Lecture Notes in Computer Science vol. 7065, Springer, 2011, pp. 93-103

Abstract Nurses and physicians on a stroke unit constantly face pressure and emotional stress. Physiological sensors can create awareness of one’s own stress and persuade medical staff to reflect on their own behavior and coping strategies. In this study, eight nurses and physicians of a stroke unit were equipped with a wearable ECG and acceleration sensor during their everyday work in order to (a) make them aware of stress and (b) support the re-calling of experiences to identify stressors. In an interview one week later, the participants were asked to recollect stress related events through the examination of the sensor data. Although high activity levels diminished the expressiveness of the data, physicians and nurses could recall stressful events and were interested in their physiological signals. However, existing coping strategies turned out as barriers to the adoption of new tools. Future persuasive applications should focus on integration with existing coping strategies to scaffold the reflection process.

John Cook, Andreas Schmidt, Christine Kunzmann, Simone Braun
The challenge of integrating motivational and affective aspects into the design of networks of practice
In: 2nd International Workshop on Motivational and Affective Aspects in Technology Enhanced Learning (MATEL 11), ECTEL 2011, Palermo, Italy, 2011

Abstract In this position paper, we (i) set out the background, problems and questions involved in moving towards a design methodology for incorporating motivational and affective factors in networks of practice, (ii) define networks of practice, highlighting that motivational and affective factors are intertwined with a range of other complex issues, (iii) examine some of these aforementioned problems using a specific example from the MATURE IP ( called people tagging, and use this case (iv) to delineate the challenge of integrating motivational aspects into the design of networks of practice.

Steffen Kinkel, Eva Kirner, Heidi Armbruster, Angela Jager
Relevance and innovation of production-related services in manufacturing industry.
IJTM, vol. 55, no. 3/4, 2011, pp. 263-273

Lars Müller, Birgit Krogstie, Andreas Schmidt
Towards Capturing Learning Experiences
In: Ravenscroft, Andrew and Sharples, Mike (eds.): Context and Technology Enhanced Learning (ConTEL): Theory, methodology and design, ECTEL 2011, Palermo, Italy, 2011

Abstract Learning from experience can be facilitated by capturing and relating context information to experiences. It offers the opportunity to reflect on subjective and objective perspectives. This paper analyzes the challenges for context capturing and management where particularly the question of selecting relevant context aspects is the most pressing. We present a framework to categorize the available data sources regarding their (a) availability, (b) impact on reflection, (c) applicability for sharing, and (d) aggregation.

Barbara Kump, Kristin Knipfer, Viktoria Pammer, Andreas Schmidt, Ronald Maier, Christine Kunzmann, Ulrike Cress, Stefanie N. Lindstaedt
The Role of Reflection in Maturing Organizational Know-how
In: 1st European Workshop on Awareness and Reflection in Learning Networks (ARNets11), in conjunction with EC-TEL 2011, Palermo (Italy), September 21, 2011, 2011

Abstract The Knowledge Maturing Phase Model has been presented as a model aligning knowledge management and organizational learning. The core argument underlying the present paper is that maturing organizational know-how requires individual and collaborative reflection at work. We present an explorative interview study that analyzes reflection at the workplace in four organizations in different European countries. Our qualitative findings suggest that reflection is not equally self-evident in different settings. A deeper analysis of the findings leads to the hypothesis that different levels of maturity of processes come along with different expectations towards the workers with regard to compliance and flexibility, and to different ways of how learning at work takes place. Furthermore, reflection in situations where the processes are in early maturing phases seems to lead to consolidation of best practice, while reflection in situations where processes are highly standardized may lead to a modification of these standard processes. Therefore, in order to support the maturing of organizational know-how by providing reflection support, one should take into account the degree of standardisation of the processes in the target group.


Peter Wolf, Andreas Schmidt, Javier Parada Otte, Michael Klein, Sebastian Rollwage, Birgitta König-Ries, Torsten Dettborn, Aygul Gabdulkhakova
openAAL - the open source middleware for ambient-assisted living (AAL)
In: AALIANCE conference, Malaga, Spain, March 11-12, 2010, 2010

Abstract openAAL is a joint open source initiative by FZI Research Center for Information Technologies, Friedrich-Schiller-University of Jena and CAS Software AG. It represents a flexible and powerful middleware for ambient-assisted living (AAL) scenarios and is based on research results of several German and international projects including the SOPRANO Integrated Project. The openAAL platform enables easy implementation, configuration and situation-dependent provision of flexible, context-aware and personalized IT services.

Andreas Kaschig, Ronald Maier, Alexander Sandow, Mariangela Lazoi, Sally-Anne Barnes, Jenny Bimrose, Claire Bradley, Alan Brown, Christine Kunzmann, Athanasios Mazarakis, Andreas Schmidt
Knowledge Maturing Activities and Practices Fostering Organisational Learning: Results of an Empirical Study
In: Sustaining TEL: From Innovation to Learning and Practice 5th European Conference on Technology Enhanced Learning, EC-TEL 2010, Barcelona, Spain, September 28 - October 1, 2010. Proceedings, Lecture Notes in Computer Science vol. 6383, Springer, 2010, pp. 151-166

Abstract Knowledge work is performed in all occupations and across all industries. The level of similarity of knowledge work allows for designing supporting tools that can be widely used. In this paper an activity-based perspective towards knowledge work is taken. Based on findings from a previous ethnographically-informed study, we identified valuable activities to be supported in order to increase knowledge maturing inside companies. The goal of this paper is to contribute to which knowledge maturing activities are deemed important, so that they can be supported by IT services. Quantitative and qualitative data have been collected in 126 organisations of different size, sector and knowledge intensity. Important feedback and issues emerged and need to be managed in order to support success in the knowledge maturing activities that allow improvement of organisational learning through the dissemination and application of the most appropriate knowledge.

Simone Braun, Christine Kunzmann, Andreas Schmidt
People Tagging & Ontology Maturing: Towards Collaborative Competence Management
In: Randall, David and Salembier, Pascal (eds.): From CSCW to Web2.0: European Developments in Collaborative Design Selected Papers from COOP08, Computer Supported Cooperative Work, Springer, 2010

Abstract Competence Management approaches suggest promising instruments for more effective resource allocation, knowledge management, learning support, and human resource development in general. However, especially on the level of individual employees, such approaches have so far not been able to show sustain-able success on a larger scale. Piloting applications like expert finders have often failed in the long run because of incomplete and outdated data, apart from social and organizational barriers. To overcome these problems, we propose a collabora-tive competence management approach. In this approach, we combine Web 2.0-style bottom-up processes with organizational top-down processes. We addressed this problem as a collaborative ontology construction problem of which the con-ceptual foundation is the Ontology Maturing Process Model. In order to realize the Ontology Maturing Process Model for competence management, we have built the AJAX-based semantic social bookmarking application SOBOLEO that offers task-embedded competence ontology development and an easy-to-use interface. Following evolutionary prototyping within the design-based research methodology we conducted two field experiments in parallel with the system development in order to test the approach of people tagging in general and to explore motivational and social aspects in particular.

Andrew Ravenscroft, Andreas Schmidt, John Cook
Designing for Motivation in TEL: Relevance, Meaning and Value in Context
In: Schmidt, Andreas and Braun, Simone and Cress, Ulrike and Holocher-Ertl, Teresa and Kunzmann, Christine and Mazarakis, Athanasios (eds.): First Workshop on Motivational and Affective Aspects in Technology-Enhanced Learning, ECTEL 2010, Barcelona, September 28, 2010, 2010

Abstract Given the increasingly pervasive and important role of the net in our everyday lives, along with the many practices it mediates and supports, it is becoming crucial that we consider the role of motivation in TEL. This will help us to ensure that our TEL innovations are adopted, and their related learning activities are favoured, supported and realised in the digital landscape - and not avoided because our focus lies elsewhere or there are simply too many other things to do. And yet, motivation is poorly understood and usually not considered in the design of TEL. In addressing this issue (of motivation) this paper will reflect on perspectives from Psychology, Serious Games and Social Software, before proposing some initial ideas for designing for motivation. The arising design ideas that have initially been applied to the development of Digital Dialogue Games are now being articulated within a larger scale EU Integrated Project called MATURE, that is particularly challenged to design informal learning and knowledge maturing in the Web 2.0 workplace.

Andrew Ravenscroft, Tom Boyle, John Cook, Andreas Schmidt
Deep Learning Design for Sustainable Innovation within Shifting Learning Landscapes
In: Wolpers, Martin and Kirschner, Paul A. and Scheffel, Maren and Lindstaedt, Stefanie and Dimitrova, Vania (eds.): Sustaining TEL: From Innovation to Learning and Practice 5th European Conference on Technology Enhanced Learning, EC-TEL 2010, Barcelona, Spain, September 28 - October 1, 2010. Proceedings, Lecture Notes in Computer Science vol. 6383, Springer, 2010, pp. 578-583

Abstract Changes in the underpinning technologies for TEL is occurring at a pace that we have never before experienced, and this is unlikely to slow down. This necessitates a broader and more profound understanding of design that needs to be more future-proof than relying on the latest or emerging technologies and yet embraces the collaborative, multimodal and ubiquitous nature of learning in 21C. In addressing this challenge this article develops, exemplifies and tests the approach of Deep Learning Design (DLD), which has led to relatively large-scale and sustainable innovations and also outlined clear directions for near-future developments. Specifically, in this article we: justify why DLD is necessary and describe its key principles; exemplify these principles through four TEL initiatives; and, draw some implications and conclusions from across these projects about DLD and future learning.

Andrew Ravenscroft, Andreas Schmidt, John Cook
Designing Complex Systems for Informal Learning and Knowledge Maturing in the ‘Web 2.0 workplace’
In: Proceedings of International Conference on Educational Media (Ed-Media) 2010, Toronto, June 29-July 2, 2010

Abstract This article presents an original approach to designing complex systems to realise informal learning and knowledge maturing that is being conducted as part of a large-scale EC project called MATURE. In addressing the challenge of designing work integrated Technology Enhanced Learning (TEL) systems within the ‘web 2.0 workplace’, we have developed and tested an agile and ‘federated’ approach to the design of complex social and semantic technologies. This follows a paradigm of Deep Learning Design that incorporates: early technical and conceptual Design Studies; Use Cases of envisaged scenarios; Demonstrators which synthesise the technical and user requirements; and, a flexible Evaluation Framework that coordinates the related activities. After presenting this approach and how it is realised in an ongoing project, we offer some conclusions about designing complex socio-technical systems for TEL in the future.

Andreas Schmidt
Motivation, Affective Aspects, and Knowledge Maturing
In: 1st International Workshop on Motivational and Affective Aspects of Technology Enhanced Learning, 2010


Andreas Schmidt, Knut Hinkelmann, Tobias Ley, Stefanie Lindstaedt, Ronald Maier, Uwe Riss
Conceptual Foundations for a Service-oriented Knowledge and Learning Architecture: Supporting Content, Process and Ontology Maturing
In: Schaffert, Sebastian and Tochtermann, Klaus and Pellegrini, Tassilo (eds.): Networked Knowledge - Networked Media: Integrating Knowledge Management, New Media Technologies and Semantic Systems, Springer, 2009, pp. 79-94

Abstract Effective learning support in organizations requires a flexible and personalized toolset that brings together the individual and the organizational perspective on learning. Such toolsets need a service-oriented infrastructure of reusable knowledge and learning services as an enabler. This contribution focuses on conceptual foundations for such an infrastructure as it is being developed within the MATURE IP and builds on the knowledge maturing process model on the one hand, and the seeding-evolutionary growth-reseeding model on the other hand. These theories are used to derive maturing services, for which initial examples are presented.

Valentin Zacharias, Simone Braun, Andreas Schmidt
Social Semantic Bookmarking with SOBOLEO
In: Murugesan, San (eds.): Handbook of Research on Web 2.0, 3.0 and X.0: Technologies, Business, and Social Applications, IGI Global, 2009, pp. 225-241

Christine Kunzmann, Andreas Schmidt, Volker Braun, David Czech, Benjamin Fletschinger, Silke Kohler, Verena Lüber
Integrating Motivational Aspects into the Design of Informal Learning Support in Organizations
In: 9th International Conference on Knowledge Management and Knowledge Technologies, September 2-4, 2009, Graz, Austria, 2009, pp. 259-267

Abstract Motivational aspects in knowledge management have so far largely been considered from the perspective of designing and implementing incentives that influence the extrinsic motivation of employees to participate, contribute, share etc. This is increasingly considered problematic so that this contribution takes a more holistic viewpoint by analyzing and systematizing barriers that have an impact on the motivation to engage in knowledge maturing activities. Based on an ethnographic study and targeted semi-structured interviews, a model is presented that decomposes the motivational aspects. Furthermore, it is presented how motivational aspects can be incorporated into the design of learning support systems.


Andreas Schmidt
Knowledge Maturing and the Participatory Enterprise
In: Online Educa 2008, Berlin, December 3-5, 2008

Simone Braun, Andreas Schmidt, Andreas Walter, Valentin Zacharias
Using the Ontology Maturing Process Model for Searching, Managing and Retrieving Resources with Semantic Technologies
In: OnTheMove Federated Conferences 2008 (DAO, COOP, GADA, ODBASE), Monterrey, Mexico, Lecture Notes in Computer Science, Springer, 2008

Abstract Semantic technologies are very helpful in improving existing systems for searching, managing and retrieving of resources, e.g. image search, bookmarking or expert finder systems. They enhance these systems through background knowledge stored in ontologies. However, in most cases, resources in these systems change very fast. In consequence, they require a dynamic and agile change of underlying ontologies. Also, the formality of these ontologies must fit the users needs and capabilities and must be appropriate and usable. Therefore, a continuous, collaborative and work or task integrated development of these ontologies is required. In this paper, we present how these requirements occur in real world applications and how they are solved and implemented using our Ontology Maturing Process Model.

Andreas Schmidt, Graham Attwell, Simone Braun, Stefanie Lindstaedt, Ronald Maier, Eric Ras, Martin Wolpers (eds.)
Proceedings of the 1st International Workshop on Learning in Enterprise 2.0 and Beyond (LEB-2008), Maastricht, The Netherlands, September 17, 2008.
CEUR Workshop Proceedings vol. 383, 2008

Peter Wolf, Andreas Schmidt, Michael Klein
SOPRANO - An extensible, open AAL platform for elderly people based on semantical contracts
In: 3rd Workshop on Artificial Intelligence Techniques for Ambient Intelligence (AITAmI’08), 18th European Conference on Artificial Intelligence (ECAI 08), Patras, Greece, 2008

Abstract Several initiatives have shown the potentials of applying AI techniques to ambient intelligence in general and ambient assisted living in particular. While these systems succeed in adding “intelligence” to systems, they do not provide the extensibility and openness of products ready for the market. In this paper, we present the SOPRANO approach, which is based on a combination of ontologybased techniques and a service-oriented device architecture. In this approach, we focus on separating different aspects of the system like sensors & actuators, context information, and system behaviour, and provide a framework that clearly defines contracts for different solution contributors utilising semantic technologies.


Simone Braun, Andreas Schmidt, Andreas Walter, Valentin Zacharias
The Ontology Maturing Approach to Collaborative and Work-Integrated Ontology Development: Evaluation Results and Future Directions
In: Chen, Luke Liming and Cudré-Mauroux, Philippe and Haase, Peter and Hotho, Andreas and Ong, Ernie (eds.): Emergent Semantics and Ontology Evolution 2007. Proceedings of the First International Workshop on Emergent Semantics and Ontology Evolution (ESOE-2007), ISWC 2007, Busan, Korea, November 12, 2007., CEUR Workshop Proceedings vol. 292, 2007, pp. 5-18

Abstract Ontology maturing as a conceptual process model is based on the assumption that ontology engineering is a continuous collaborative and informal learning process and always embedded in tasks that make use of the ontology to be developed. For supporting ontology maturing, we need lightweight and easy-to-use tools integrating usage and construction processes of ontologies. Within two applications – ImageNotion for semantic annotation of images and SOBOLEO for semantically enriched social bookmarking – we have shown that such ontology maturing support is feasible with the help of Web 2.0 technologies. In this paper, we want to present the conclusions from two evaluation sessions with end users and summarize requirements for further development.

Simone Braun, Andreas Schmidt, Andreas Walter, Gabor Nagypal, Valentin Zacharias
Ontology Maturing: a Collaborative Web 2.0 Approach to Ontology Engineering
In: Noy, Natasha and Alani, Harith and Stumme, Gerd and Mika, Peter and Sure, York and Vrandecic, Denny (eds.): Proceedings of the Workshop on Social and Collaborative Construction of Structured Knowledge (CKC 2007) at the 16th International World Wide Web Conference (WWW2007) Banff, Canada, May 8, 2007, CEUR Workshop Proceedings vol. 273, 2007

Abstract Most of the current methodologies for building ontologies rely on specialized knowledge engineers. This is in contrast to real-world settings, where the need for maintenance of domain specific ontologies emerges in the daily work of users. But in order to allow for participatory ontology engineering, we need to have a more realistic conceptual model of how ontologies develop in the real world. We introduce the ontology maturing processes which is based on the insight that ontology engineering is a collaborative informal learning process and for which we analyze characteristic evolution steps and triggers that have users engage in ontology engineering within their everyday work processes. This model integrates tagging and folksonomies with formal ontologies and shows maturing pathways between them. As implementations of this model, we present two case studies and the corresponding tools. The first is about image-based ontology engineering (introducing so-called imagenotions), the second about ontology-enabled social bookmarking (SOBOLEO). Both of them are inspired by lightweight Web 2.0 approaches and allow for realtime collaboration.